COOLEY GODWARD LLP
Form Internet and Email Use Policy
This
policy is a sample form for companies to use with employees who are given
access to the email system and the Internet.
1.
Because this policy is a significant statement of how the company
perceives its relationship with its employees, this policy should be drafted
with careful consideration of its effects on employee morale. This particular version has been drafted
without permitting the employees to make personal use of the Internet or
email. As a practical matter, this
restriction will be difficult to enforce and thus may strike employees as
unreasonable and oppressive, in which case employee morale may be adversely
affected (or employees may scoff at the policy in general, since one provision
so clearly cannot be enforced). If a
company wanted to permit limited personal use of the resources, consider the
following clause:
“Occasional personal use of the System that does not
violate our policies, interfere with employee productivity, or undermine our
business objectives is permitted.”
2.
This policy needs to be harmonized with other corporate policies, such
as any document retention policy, notebook loan agreement, policy regarding
corporate communications, purchasing procedures, or code of conduct. In particular, it may be appropriate to
describe when a user should print out and file copies of emails and downloaded
files, and how long electronic copies of emails and downloaded files should be
retained. In addition, some of the
policy provisions might touch on issues addressed in a Proprietary Information
and Inventions Agreement or employee agreement. so these agreements may need to
be reviewed for conflicts as well.
3.
Clients should consider access control or filtering software to
effectuate their objectives about restricting inappropriate personal use of the
computer resources. However, each
technology has different pros and cons, and no technology is perfect. Thus, it may be helpful to discuss with the
client the effects of limited access on the utility of the Internet and on
employee morale.
With
respect to pirated software, some clients use license management software
internally to restrict software use. If
appropriate, the client might find it desirable to describe the scope of this
license management software in the policy.
4.
Employee consent successfully waives the applicable privacy
statutes. We recommend that clients
obtain consent by getting a signature from every employee who is given access
to the resources.
5.
While this policy seeks consent to waive the applicable privacy
statutes, there may be other legal restrictions on monitoring employee
use. For example, in some states both
the sender and recipient of private communications must waive their rights
before such communications may be accessed.
Thus, companies that are interested in monitoring or reading employee
emails (either on a systematic basis or on an ad hoc basis) should discuss the
specific procedure with counsel and should not rely strictly on the purported
consent contained in this form.
6.
Clients are particularly concerned about harassing email or Web screen
displays. While this is problematic, it
is unlikely that a single harassing email or a single harassing Web screen
display will be sufficient BY ITSELF to make the company liable for
harassment. However, such emails or
screen displays could be combined with other harassing conduct to demonstrate a
pattern of harassment that is actionable.
Thus, clients need to continue to deploy anti-harassment efforts as a
general undertaking.
7.
This policy addresses only email and Web use. If other types of use, such as Usenet, telnet, and dial-up modem
use, are permitted, the policy should be adjusted to reflect the specific
issues raised by these other uses. In
addition, in certain cases it might be appropriate to address the use of
related technologies—such as voicemail, computer and telephone—in the same
policy. Special rules may apply if the
client has a company intranet, especially if there is a bulletin board area
designed for certain types of communication (such as a classified section).
8.
A limited number of companies permit their employees to have
firm-sanctioned web pages. In this
case, additional provisions should be considered to govern the contents of such
web pages.
9.
Clients might want to add specific provisions regarding technical
operation of their system. For example,
a client might want to spell out: what should and should not go in a
auto-signature block, whether or not offline browsers such as Pointcast can be
used, any limits on the size of attachments that can be sent or received,
whether or not it is OK to sign up and participate on email lists, password
expiration procedures, the length and characteristics of the password, logout
procedures, how to respond to spam sent to a user’s account, policies regarding
the acceptance of cookies and the disposition of cookie, cache and history
files, etc.
10.
Some companies are beginning to allow third parties to place
advertisements on their intranets. In
this case, a provision might be appropriate regarding the proper use of the
advertisements. Note that clients who
permit third party advertising on their system may have more difficulty
prohibiting unions from soliciting employees using company
resources/facilities.
11.
If the client has a union or other collective bargaining arrangement,
there may be additional issues to consider.
12.
Most companies do not have training programs for system administrators
explaining when administrators can and cannot monitor employee
communications. Therefore, in
connection with deploying this policy, counsel should advise clients to
consider having a training session to explain in more detail what system
administrators can and cannot do.
Otherwise, this training will occur on an ad hoc basis or, worse, on a
post hoc basis.
This form was
last updated July 7, 1998 by Eric Goldman (x5154).
Internet and Email Use Policy
We
provide certain of our employees with an email account and access to the
Web. Because our email and Internet systems (the “System”)
are expensive and valuable resources designed to enhance job productivity, we
provide this policy statement (the “Policy”) so that you will understand your
responsibilities with respect to the System.
Your failure to comply with this Policy could lead to disciplinary
action which could include termination of your employment. This Policy does not limit or amend other
company policies or agreements that may be in force.
1.
Emails Live Forever. Simply deleting an email message from your account does not
destroy the message. This message
probably remains on our email server, and we often make back-up copies of our
email servers that we may store for months or years. Even after we erase the back-up copies, a skilled technician may
be able to restore the erased message.
Further, in the case of emails sent over the Internet, copies of the
email could persist on the recipient’s system (or any person who receives a
forwarded copy from this person) indefinitely.
Thus, you should only send emails that you are willing to have live
forever.
While
we may have back-up copies of your materials, we encourage you to make back-up
copies yourself and dispose of such copies in accordance with our document
retention policy.
2.
You Cannot Control Your
Emails Once Sent. Once you send an email, you
have effectively no ability to control who sees it. Emails sent over the Internet cannot be “retrieved.” Further, emails are often forwarded to
people you did not anticipate would receive it. Also, we may be required in future litigation to produce copies
of your emails in a court proceeding, and we may do so without notifying you or
asking your permission. In short, you
should always write emails assuming that the person you least want to read your email will see it.
3.
Check Email Headers. You should always check email headers to confirm the identity of
the recipients, especially when you reply to a message (particularly when you
reply to all recipients). It is very
easy to reply to a message in a way that causes your message to be sent to the
wrong people. This is especially
problematic if you inadvertently cause an internal message to be sent outside
the company.
4.
The System is a Company
Resource. The System is our valuable business asset,
and therefore we do not permit you to use the System for personal use. We spend significant amounts of money to
procure the hardware, software and telecommunications services necessary to
offer Internet access and email, and we have not invested the resources to
permit the System to meet our legitimate business needs plus the demands placed
by personal use of the System. Pursuant
to the terms of your Proprietary Information and Invention Agreement, all
messages and files composed, sent or received using the System are and remain
our property.
5.
Prohibited Uses of our
System. Our general policies regarding employee
communications also apply to communications made using the System. Without limiting the foregoing or the
previous section, you may not use our System to send, receive, store or display
communications or files that: (a) infringe any third party intellectual
property or publicity/privacy right; (b) violate any law or regulation; (c) are
defamatory, threatening, insulting, abusive or violent; (d) might be construed
as harassing, derogatory, disparaging, biased or discriminatory based on a
person’s age, sex, race, sexual orientation, religion, disability, national
origin or any other protected classification, (e) are obscene, pornographic,
harmful to minors, child pornographic, profane or vulgar; (f) contain any
viruses, trojan horses, worms, time bombs, cancelbots or other computer
programming routines that are intended to damage, detrimentally interfere with,
surreptitiously intercept or expropriate any system, data or personal
information, or (g) are solicitations or advertisements for commercial
ventures, religious or political causes, outside organizations or other non-job
related activities. Under no
circumstances may you use our System to gain unauthorized access to third party
resources.
Without
any further notice to you, we may use software that restricts your access to
certain websites or that keeps a log of the websites you visit.
6.
Do Not Expect Privacy. We may access, read, monitor, intercept, copy and delete your
communications if we deem appropriate; however, we expect we would do so only
when there is a legitimate business reason.
By way of example, we might do so if we suspect any violation of law,
breach of security, or violation of our policies. Further, we may disclose your communications to third parties if
we deem appropriate. Thus, you should
not expect privacy in your System account or any communications on the System.
7.
You May Use Only the System
to Access the Internet. We expect that all business
use of the Internet and email will be made using our System. Thus, while at work, you may use only the
System to use the Internet or to access email unless you are given prior
management approval. Without limiting
the foregoing, unless permitted by management, you may not use a modem to reach
outside resources, nor may you use the System to reach a remote email provider
(such as a free email service).
8.
Do Not Always Believe What
You See. You should always evaluate the quality of
your information sources on the Internet.
Since anyone can publish information on the Internet, you should not
assume that information available over the Internet is correct. Further, we may use “caching” software that
stores copies of frequently requested material and delivers these copies to you
instead of getting fresh copies from the Internet. Because caching software might cause you to retrieve outdated or
inaccurate information, if you have any doubts about the currency of material
you are seeking, please contact your system administrator.
Also,
you should not assume that an email that claims to be from someone is in fact
from that person. It is very easy to
forge headers, effectively falsifying the identity of the email originator, or
someone may have forgotten to log out.
Check first before making assumptions.
9.
Help Maintain Security. Our System is not perfectly secure and is susceptible to
break-ins. Thus, we need your help to
maintain security.
You
may not share your System passwords with anyone else (including other company
employees), and you may not gain access to other System accounts, without prior
management authorization. However, we
reserve the right to override your password for legitimate business reasons.
Further,
because electronic communications are inherently unsecure, you should not
electronically transmit sensitive or confidential information to any third
parties without prior management approval.
However, you may not use any encryption programs unless specifically
instructed to by management, and then you may only use encryption technology
supplied to you. Also, the transmission
of our or third party intellectual property outside the United States may be
subject to laws on export control; before sending such materials, consult management
and/or counsel.
If you
are given permission to send confidential information to third parties, you
should include the following header on such emails: “____ Confidential.” In addition, when sending electronic
communications to in-house counsel or an attorney representing us, you should include
the following header on each communication: “Privileged and
Confidential/Attorney-Client Communication.”
10.
System Integrity. You should not use the System in a way that disrupts or degrades
its performance. For example, you
should not attempt a large file download during peak usage periods. We may place limits on the amount of data
you can store on the System. Also,
unless we tell you that we are automatically scanning email attachments and
Internet downloads for viruses, you should virus-check all such files before
executing them, loading them onto the System or forwarding them.
11.
Corporate Communications. Every time you send an email that contains our domain name or
transmit files using our System, third parties might interpret these
communications as official corporate communications or legally-binding
statements of the corporation.
Therefore, at minimum you should not use the System to make any
statements or take any action which might be interpreted as a press release or
publicity statement without management approval.
12.
Third Party Materials. You should not redistribute third party materials, particularly
email attachments, without prior authorization by those third parties, our
management and, if necessary, our counsel.
Articles, photos, graphics, sound files and other attachments are
generally the intellectual property of some other party, in which case your
redistribution can create liability for us.
Further, you should assume that anything you download from the Internet
is protected by intellectual property laws, and you should not make further use
without approval from management and counsel.
13.
Amendments to this Policy. This Policy supersedes all prior communications, oral or written,
regarding the System. You agree that we
may amend this Policy by sending you an email containing the new policy, and
the amended policy shall be effective as soon as it is sent by us.
Acknowledgement: I understand and agree to
comply with this Internet and Email Use Policy, and in particular I understand
and agree that the company may access, read, monitor, intercept, copy and
delete my communications if it deems appropriate. I understand that my failure to comply with any of the provisions
in this policy may lead to disciplinary action, up to and including termination
of my employment.
Signed:
Name:
Date: